Do you have experience within Customer Success-related questions? Also are you interested to be a part of making a difference in one of the largest industries in Sweden?

Then you have come to the right place. We are now looking for a new employees for our office in Gothenburg.

Who we are?

We are an innovative tech-company that works for a safe, sustainable and efficient construction within the construction industry. With focus on economic, ecological and social sustainability, Brinja works towards building a sustainable society. Since January 2018, Brinja has had customers from the construction industry (NCC, Skanska, Peab and more) and through feedback, we have succeeded in streamlining a number of areas around the construction process.

Through Brinja's services, companies get a safer work environment, reduced CO2 emissions and automated processes. Today, Brinja has developed a whole ecosystem, and some of the services we offer today are:

• Evacuation system

• Quality measurements

• Concrete measurements

• Lightning Control

Who are you?

To succeed in the role Customer Success Manager, we believe that your profile should fit the following requirements:

• You hold a Bachelor or Master degree in Business Administration, Marketing, Communications or similar

• You have gained first experience in Customer Relationship Management, Communications or Customer Support (not a must-have, but a plus)

• You have a customer-oriented mindset and think backwards from the customer’s point of view

• You know how to handle ad hoc issues and sort out complex situations into actionable activities.

• You are an excellent communicator and team player: you work effectively with all members of the organization and different cultures.

• You are fluent in English and Swedish.

What will you do?

As the Customer Success Manager, you will have daily contact with all current customers. You will help them with eventual problems, if they have any questions etc. You will also be responsible for ensuring that all projects work as they should, and that all customers are satisfied. Trips to all our current projects, onboarding and if necessary installation are also included. Answering E-mail and phone calls are part of your daily routines. 

Why choose Brinja?

Do you think that sustainability, innovation, safety and cooperation are important? Do you want to grow together with a company that looks ahead and constantly improves its way of working? Our employees believe in a sustainable future and there is a drive to implement this. If that align with your goals, then we are happy to make room for your ambitions and can offer many career opportunities.

You would work in an environment that pushes the boundaries and helps you reach your full potential. At Brinja you get the opportunity to grow and achieve the goals that you aim for. We are all passionate about our work, and we believe people perform at their best when they make a difference.

What we offer (according to our employees)

- Your time and effort put into work actually makes an impact.

- Being part of changing a whole industry.

- Working as a team, everyone has an important role to play.

- Your growth opportunities are endless.

So what are you waiting for? Apply now and be part of creating the happiest customers within the construction industry!